BITS | Business Interactive Training Service
Innovative • Immersive • Enduring • High-Quality Role-Playing
Solving real-world communication challenges by applying immersive, actor-led role-plays that transform behaviours and deliver measurable impact. Specialist provider of the Round-Robin Simulation Stations (RRSS).
What we offer
Partnering with HR and L&D, we deliver actor-led, role-play training that highlights communication challenges facing leaders today. From difficult conversations to crisis communication, our programs go beyond theory to embed behavioural change that transforms communication, culture, and confidence in the room.
Why it matters
Traditional training can’t shift behaviour. In today’s hybrid high-pressure environments, real world leaders need emotional intelligence, presence, and behavioural agility. Not just more information!
How it works
Using professional actors, we simulate high-stakes leadership scenarios that mirror real-world tensions and demand immediate, authentic responses. Participants can then practice, reflect, and grow as they undertake various training exercises that foster immediate insight and long-term change.
Impact
✔ Increased confidence navigating difficult conversations under pressure
✔ Improved emotional intelligence and leadership presence
✔ Lasting memory of key leadership moments — “sticky learning”
✔ Safer workplace cultures and better team cohesion
✔ Tangible behavioural change aligned with company goals
Types of training modules
• Crisis Communication (most requested)
• Difficult Conversations (second most requested)
• Executive Presence
• Ethical Leadership
• Strategic Influence
• Others
Ways to delivery training
• Round Robin Simulation Stations (RRSS) | (highly recommend) Multi-station rotations involving group-based scenarios.
• Start-Stop-Playback | Pause and rewind to reflect on choices and refine performance.
• Jump In | Rotate participants in ongoing role-play scenario for rapid-fire practice.
• 1:1 Playback | 1:1 role-play with actor and coach, replayed for individual growth.
• Comms Demo | Masterclass highlighting foundational and advanced communication tools.
• All of the above
Event options
Half-day or Full-day sessions
Integrated into a conference
Multi-session development programs
Optional catering, venue and logistics (handled by BITS team)
Ready to implement BITS at your workplace?
We’re here to help discuss your training needs.
Please contact our friendly team at:
